GLARCO India™ Privacy Notice

Last updated May 15, 2020

 

GLARCO India™ acknowledges that it is not only important for you but also you care very much as to how your personal information is used and shared. We appreciate the trust you posed in us to do that with care and responsibility. This notice describes our privacy policy at GLARCO India™. By visiting GLARCO India™, you are accepting and consenting to the practices explained in this Privacy Notice.

Who controls all Personal Information?

Personal information provided to or gathered by GLARCO India™ under this Privacy Notice will be stored and controlled by GLARCO India™ (the data controller), at Address 1000/A, Nagasandra Main Rd, 5th Block HMT Layout, SBI Bank Colony, Nagasandra, Bengaluru, Karnataka 560073

What Personal Information about Customers GLARCO India™ Gathers?

We use the information we learn from our customers to help us personalize and improve your shopping experience on a continuous basis at GLARCO India™. Your information are used to assist our team and our sellers to process orders, deliver products and services, processing of payments, manage communications with you including promotional offers, keeping our records updated and also to maintain your accounts with us, manage display content such as wish lists, reviews by customers and recommend merchandise and services that might be of interest to you. This information is also used to improve our platform, prevent or detect fraud or abuses of our website and enable third party service providers to carry out technical, logistical or other functions on our behalf.

Below are the various types of information gathered by GLARCO India™:

Information Given by You: We receive and store any information you provide on our website or give us in any other way. You have the option to choose not to give certain information but then you might not be able to take full advantage of some of our features. We use the information that you provide for such purposes such as responding to your requests, customization of future shopping for you, improving our platform, and managing communications with you.

Information automatically gathered: Our system receives and stores some types of information as and when you interact with us. For example, we use "cookies" like many other websites and whenever your web browser accesses GLARCO India™ website or promotional advertisements and any other content served by or on behalf of GLARCO India™ on other websites, we obtain certain types of information. Some other information we may also receive and store information about your location and your mobile device, including a unique identifier for your device. This information may be used for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.

E-mail Communications: In order to make e-mail communications more value adding, we are set up to get a receipt confirmation when you open an e-mail from GLARCO India™, if your system settings support such capabilities. We also compare customer lists received from other companies with our customer list in an effort to avoid/prevent sending unnecessary communications to our customers. In case you prefer not to receive e-mail or other mail from us, please set your Customer Communication Preferences accordingly.

Information from Other Sources: We may also receive your information from other sources and use them to update our account information. By using or continuing to use the site, in accordance with this Privacy Notice, you agree to our use of your information (including sensitive personal information). Privacy Notice may be amended as needed from time to time by GLARCO India™ in its discretion. You also agree and consent to us collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Notice. For the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences, we may be required to share the aforesaid information with government authorities and agencies. You agree and consent for GLARCO India™ to disclose your information, if so required, under applicable law.

What about Cookies?

v  Cookies are alphanumeric identifiers we transfer to your computer's hard drive through your Web browser. This enables our systems to recognize your browser and to provide features such as Recommendations, personalized advertisements on other Web sites (e.g., GLARCO India ™ Associates with content served by GLARCO India™) and storage of items in your Shopping Cart between visits.

v  The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of GLARCO India™'s essential features, we recommend that you leave them turned on. For example, if you block or reject our cookies, you may not be able to add items to your Shopping Cart, proceed to Checkout, or use any GLARCO India™ products and services that require you to Sign in.

v  If you have your cookies turned on, please ensure that you sign off when using a public or shared computer.

Sharing of Information GLARCO India™ receives

v  Receiving and storing of information from our customers is an important part of our business. We are not in the business of selling it to others. GLARCO India™ shares customer information only as described below and the subsidiaries which Glarindia.com, Inc., controls and that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

v  Affiliated Businesses such as vendors, consultants and other third-party service providers: We work closely with affiliated businesses which we do not control. In some cases, such as Marketplace sellers, these businesses operate stores at GLARCO India™ or sell offerings to you at GLARCO India™. In other cases, we provide services jointly with or on behalf of these businesses. You can tell when a third party is involved in your transactions and we share customer information related to those transactions with that third party.

v  Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable law.

Promotional Offers: Sometimes we send offers to selected groups of GLARCO India™ customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer Communication Preferences.

Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that glarindia.com, Inc. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of GLARCO India™ and Others: We release account and other personal information when we believe release is appropriate to comply with applicable law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of GLARCO India™, our users or others. This includes exchanging information with other companies, organizations, government or regulatory authorities for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice

With your consent: Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

Is Information About Me secure?

v  Our system will only reveal the last four digits of your credit card numbers while confirming an order. However, during order processing, we transmit the entire credit card number to the respective credit card company.

v  In connection with the collection, storage and disclosure of personal information (including sensitive personal information), we maintain physical, electronic and procedural safeguards. Our security procedures require that we may have to request proof of identity on certain occasions before disclosing personal information to you.

v  To protect yourselves against unauthorized access to your account and to your computer, ensure that you sign off when you finish while using a shared or public computer.

Third-Party Advertisers and Links to Other Web sites:

Our site includes third-party advertising and links to other Web sites. For more information about third party advertising on GLARCO India™, including personalized or interest-based ads, please read the following of our Interest-based advertising policy.

Interest-Based Ads

 

v  On both GLARCO India™ owned and operated sites and unaffiliated sites, GLARCO India™ displays personalized advertising using information you make available to us when you interact with our sites, content, or services. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to you based on information from activities such as purchasing on our sites, visiting sites that contain GLARCO India™ content or ads, interacting with GLARCO India™ tools, or using our payment services, like Pay with GLARCO India™.  In providing interest-based ads, we follow applicable laws.

v  Like other online ad networks, we use cookies, web beacons (also known as action tags or single-pixel gifs), and other technologies (collectively, “cookies”). Cookies enable us to learn about what ads you see, what ads you click, and other actions you take on our sites and other sites. This allows us to provide you with more useful and relevant ads. For example, if we know what ads you are shown we can be careful not to show you the same ones repeatedly. We do not associate your interaction with unaffiliated sites with your identity in providing you with interest-based ads.

v  We do not provide any personal information to advertisers or to third-party sites that display our interest-based ads. However, advertisers and other third parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards (for example, users in northern India who bought or browsed for classical music). Also, some third-parties may provide us information about you (such as the sites where you have been shown ads or demographic information) from offline and online sources that we may use to provide you more relevant and useful advertising.

v  Advertisers or ad companies working on their behalf sometimes use technology to serve the ads that appear on our sites directly to your browser. They automatically receive your IP address when this happens. They may also use cookies to measure the effectiveness of their ads and to personalize ad content. We do not have access to or control over cookies or other features that advertisers and third party sites may use, and the information practices of these advertisers and third-party websites are not covered by our Privacy Notice or this Interest-Based Ads page. Please contact them directly for more information about their privacy practices.

Advertising Preferences

GLARCO India™ offers you choices about receiving interest-based ads from us. You can choose not to receive interest-based ads from GLARCO India™. You will still see ads but they will not be personalized.

Information that I can access

GLARCO India™ ensures you have access to all required information about your account and your interactions with GLARCO India™ for certain purposes such as viewing and updating your information as and when required. This list may change as our website gets upgraded or changed.

Choices I Have

v  As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain GLARCO India™ features.

v  You can add or update certain information on pages such as those referenced in the Information That I Can Access section. When you update information, we usually keep a copy of the previous version for our records. In case you prefer not to receive e-mail or other mail from us, please set your Customer Communication Preferences accordingly. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of GLARCO India™ and orders placed with GLARCO India™, and it is your responsibility to review them for changes.)

v  In case you prefer not to receive e-mail or other mail from us, please set your Customer Communication Preferences accordingly. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of GLARCO India™ and orders placed with GLARCO India™, and it is your responsibility to review them for changes.)

v  In case you do not want us to use your personal information that we gather to personalize advertisements to you, please set your Advertising Preferences accordingly.

v  The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

However, because cookies allow you to take advantage of some of GLARCO India™'s essential features, we recommend that you leave them turned on. For example, if you block or reject our cookies, you may not be able to add items to your Shopping Cart, proceed to Checkout, or use any GLARCO India™ products and services that require you to Sign in.

Are Children Allowed to Use GLARCO India™?

Use of GLARCO India™ is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use GLARCO India™ only with the involvement of a parent or guardian.

Notices and Revisions

v  In case of any concern about privacy or grievances at GLARCO India™, please contact us with a detailed description and we will try and resolve the issue for you.

v  With constant changes to our business, our Privacy Notice and the Conditions of Use will also change. We may communicate thru email or otherwise periodic reminders of our notices and conditions unless you have instructed us not to, but we recommend you to check our website frequently to see recent changes.

v  Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us

You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire or communicate with customer service. For example, you provide information when you: search for a product; place an order through GLARCO India™ or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile; communicate with us by phone or otherwise; complete a questionnaire or a contest entry form; compile Wish Lists or another gift registries, provide and rate Reviews; and employ other personal notification services such as Available to Order Notifications. As a result of those actions, you might supply us with such information as: your name; address and phone number; credit card information; people to whom purchases have been dispatched (including addresses and phone numbers); content of reviews; the personal description in Your Profile; and financial information.

Automatic Information

Examples of the information we collect and analyze include: the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version; operating system and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such as Best Sellers; the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products you viewed or searched for; and any phone number used to call our customer service number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information from Other Sources

We receive information from other sources such as updated delivery and address information from our delivery partners or other third parties, which are used to update our records for easier delivery of your next purchase or easier communication; account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising or other services; search term and search result information from some searches conducted through the Web search features offered by GLARCO India™ Group Companies, search results and links, including paid listings and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Information that you can access

Some examples of information you can access easily at GLARCO India™ include the following: recent orders information; personal information such as name, e-mail, password, communications, address book and personalized advertising preferences; payment settings such as credit-card information, account balances, etc.; notification settings for emails such as Alerts, Available to Order notifications, Deliveries, Recommended for You and newsletters; recommendations such as recent product-view history, prior-order history and favorites; Wish Lists and Marketplace seller accounts and Your Profile which includes your product Reviews, Requests and Recommendations, your lists, personal profile, people you tagged as interesting, and GLARCO India™ Friends.

DO WE MAKE UPDATES TO THIS POLICY?

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.